After I started this office hours job, I am more looking forward to public holidays. As you all know I have worked shift work last time, so even Chinese New Year also I have to work.
Just now while I am searching for ways to reply customers' complaints and feedback, I saw this in one of the search results: 10 secrets for writing killer complaint letters
I was like, wow, why would anybody want to do that? Hahaha but you know, its hard to say...
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